How can I monitor and improve my shipping performance on Shopify Collective?

Updated on Sep 08, 2026

The Shipping performance section of your Collective: Supplier sales channel tracks three metrics: the percentage of orders with a valid tracking number from a Shopify-supported carrier (carrier-verified shipments), the percentage of orders dispatched within 96 hours of purchase (on-time fulfillment), and the percentage delivered within 10 days of purchase (on-time delivery). Each is rated Great, Good, or Poor relative to other Collective suppliers, and you can open Sidekick from a low-rated metric for recommended next steps.