How can I monitor and improve my shipping performance on Shopify Collective?
The Shipping performance section of your Collective: Supplier sales channel tracks three metrics: the percentage of orders with a valid tracking number from a S...
How does shipping work on Shopify Collective?
You set shipping rates and zones as part of each price list. There are up to three shipping zones you can configure (United States, Canada, and International),...
How is shipping displayed to customers at a retailer's checkout on Shopify Collective?
Retailers can set shipping policies that determine which of your rates are shown and how the rate names and transit times are described at their checkout. How m...
What happens if my shipping rates conflict across multiple Shopify Collective price lists?
If a product sits on more than one price list with different rate types, Collective favours Calculated at checkout over a flat rate whenever either list uses it...
What is the Verified tracking badge on Shopify Collective and how do I earn it?
Reaching and maintaining 90% or higher on the carrier-verified shipments metric earns your store a Verified tracking badge, shown to retailers in their Collecti...
What shipping rate options can I choose for Shopify Collective orders?
For each shipping zone on a price list, you choose one of four rate types: Calculated at checkout (the default, using your own shipping profile rules), Flat rat...