What should I do if I'm unhappy with a retailer partnership on Shopify Collective?

Updated on Sep 08, 2026

Speak to the retailer directly first, since most issues can be resolved through clear communication about expectations. If you do need to end the partnership, you can delete the retailer from your connections and optionally report fraudulent practices or misconduct. Shopify reviews these reports to spot patterns in retailer behaviour, but you won't receive further follow-up communication about the report itself.