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About Common Goods 4
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Eligibility & Getting Started 6
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Fees & Financials 7
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How It Works - Operations 7
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Technical Setup 6
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CG App - eCommerce Integrations 8
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Shopify Collective: Technical Setup & Policies 0
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Shopify Collective - Getting Started 21
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Shopify Collective - Community Guidelines 2
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Shopify Collective - Finding & Connecting with Retailers 7
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Shopify Collective - Price Lists & Products 12
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Shopify Collective - Shipping 6
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Shopify Collective - Orders, Returns & Fulfillment 5
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Shopify Collective - Payments & Taxes 11
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Shopify Collective - Managing Your Account 3
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Customer Service 3
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Visibility & Growth 3
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Policies & Legal 5
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Support 5
How do I find and fulfill my Shopify Collective orders?
When a retailer sells your product, the order appears on your Shopify Orders page, with the retailer's name shown in the order details so you know where it came from. You can filter to just Collective orders by adding a Channel filter set to Shopify Collective and saving it for future use.
Fulfillment works the same as any other order in your Shopify admin. The shipping confirmation email goes out from the retailer's store rather than yours. It's worth sharing an estimated processing time with your retailers, and only shipping orders once they're marked Paid rather than Payment pending.
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