How do I find and fulfill my Shopify Collective orders?

Updated on Sep 08, 2026

When a retailer sells your product, the order appears on your Shopify Orders page, with the retailer's name shown in the order details so you know where it came from. You can filter to just Collective orders by adding a Channel filter set to Shopify Collective and saving it for future use.

Fulfillment works the same as any other order in your Shopify admin. The shipping confirmation email goes out from the retailer's store rather than yours. It's worth sharing an estimated processing time with your retailers, and only shipping orders once they're marked Paid rather than Payment pending.