What happens if a retailer I work with becomes ineligible for Shopify Collective?

Updated on Sep 08, 2026

You're notified by email if one of your connected retailers becomes temporarily ineligible. You stop receiving new orders from that retailer's customers during that time, so it's worth reviewing any unfulfilled orders or pending payments with them. You'll receive another email, and orders resume, once the retailer becomes eligible again.

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