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About Common Goods 4
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Eligibility & Getting Started 6
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Fees & Financials 7
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How It Works - Operations 7
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Technical Setup 6
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CG App - eCommerce Integrations 8
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Shopify Collective: Technical Setup & Policies 0
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Shopify Collective - Getting Started 21
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Shopify Collective - Community Guidelines 2
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Shopify Collective - Finding & Connecting with Retailers 7
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Shopify Collective - Price Lists & Products 12
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Shopify Collective - Shipping 6
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Shopify Collective - Orders, Returns & Fulfillment 5
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Shopify Collective - Payments & Taxes 11
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Shopify Collective - Managing Your Account 3
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Customer Service 3
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Visibility & Growth 3
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Policies & Legal 5
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Support 5
Walk me through the order process from start to finish.
1. A customer shops on Common Goods and checks out through our unified cart
2. You receive an order notification through Shopify Collective (or your integrated dashboard) or API. The order is pushed into your order queue alongside those from your existing sales channels.
3. You pick, pack, and ship within your stated fulfillment timeframe
4. You upload or sync tracking information
5. The customer receives a shipping notification
6. Once delivery is confirmed, your payout is processed (minus 20% commission)
7. Common Goods reimburses your shipping cost according to your shipping fee settings (set at onboarding)
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