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About Common Goods 4
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Eligibility & Getting Started 6
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Fees & Financials 7
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How It Works - Operations 7
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Technical Setup 6
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CG App - eCommerce Integrations 8
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Shopify Collective: Technical Setup & Policies 0
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Shopify Collective - Getting Started 21
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Shopify Collective - Community Guidelines 2
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Shopify Collective - Finding & Connecting with Retailers 7
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Shopify Collective - Price Lists & Products 12
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Shopify Collective - Shipping 6
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Shopify Collective - Orders, Returns & Fulfillment 5
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Shopify Collective - Payments & Taxes 11
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Shopify Collective - Managing Your Account 3
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Customer Service 3
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Visibility & Growth 3
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Policies & Legal 5
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Support 5
What are the key terms I should know before applying?
Eligibility: You must be a legally registered Canadian business, 18+, with the legal right to sell all listed products.
Commission & payment: 20% commission on all marketplace sales. Payments are processed weekly after delivery confirmation. We may withhold payment for fraudulent or disputed transactions.
Commission disputes: Any dispute regarding a commission calculation must be raised within 30 days of the transaction.
Fulfillment & service: You are responsible for accurate fulfillment within your stated timeframes, providing tracking information, and responding to escalations within 4 business hours (Mon–Fri, 9am–5pm local time).
Content: You retain ownership of your product images, descriptions, and trademarks. You grant Common Goods a non-exclusive licence to use your content for platform purposes (listings, marketing, collections).
Termination: Either party may terminate with 30 days’ written notice. We may suspend or terminate accounts for policy violations, prolonged inactivity, or repeated fulfillment failures.
Changes to terms: We will provide 30 days’ notice of any material changes to these Terms via email and platform announcement.
Governing law: Ontario, Canada.