Customer contact information is currently held by Common Goods to maintain unified customer service across the platform. We are building privacy-compliant data...

Maintain an up-to-date customer service email in your merchant profile. When we escalate a case to you, you must respond within 4 business hours during Monday&n...

Common Goods manages all first-line customer service so you don’t have to monitor an additional inbox day-to-day. We handle: order status inquiries; track...