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About Common Goods 4
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Eligibility & Getting Started 6
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Fees & Financials 7
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How It Works - Operations 7
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Technical Setup 6
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CG App - eCommerce Integrations 8
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Shopify Collective: Technical Setup & Policies 0
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Shopify Collective - Getting Started 21
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Shopify Collective - Community Guidelines 2
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Shopify Collective - Finding & Connecting with Retailers 7
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Shopify Collective - Price Lists & Products 12
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Shopify Collective - Shipping 6
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Shopify Collective - Orders, Returns & Fulfillment 5
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Shopify Collective - Payments & Taxes 11
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Shopify Collective - Managing Your Account 3
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Customer Service 3
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Visibility & Growth 3
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Policies & Legal 5
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Support 5
Support
5 Docs
How do I access the Merchant Centre resources?
You can access the Merchant Centre by: 1. Logging in to the Common Goods website (as a customer would) 2. At the bottom of your customer profile page, click the...
How do I edit my brand details?
You can edit your Brand Details Survey at any time. To do so: 1. Log in to the Common Goods website (as a customer would) 2. At the bottom of your customer prof...
How do I get help?
Merchant support: vendorsupport@commongoods.ca For technical Shopify Collective setup questions, Shopify’s supplier documentation is the authoritative ref...
I have feedback about the platform. How do I share it?
We actively want merchant input. From your merchant dashboard on our website, navigate to the Suggestion Box to post your feedback. Alternatively, email vendors...
What onboarding support do you provide?
Once approved, you’ll have access to: onboarding documentation and integration guides; direct support from our merchant success team for setup questions;...