Can I run promotions or offer discount codes?
Yes. You can offer promotions and discounts on your Common Goods listings. Reach out to vendorsupport@commongoods.ca to coordinate any platform-wide sale events...
Do I control my own pricing?
Yes. You set your own prices. Common Goods will never override your set prices and does not require price matching or mandate that your Common Goods pricing dif...
How does Common Goods compare to other marketplaces?
On a $100 product sale, Common Goods merchants take home $80.00 (80%) after the 20% commission, with $0 fulfillment, storage, payment processing, or offsite ad...
What happens if a customer files a chargeback?
Common Goods manages the chargeback process on your behalf as part of our customer service scope. For chargebacks that involve fulfillment disputes or product-s...
What is the commission structure?
Common Goods charges a flat 20% commission on all sales processed through our platform. This single fee covers: payment processing (we pay it, not you); first-l...
When do I get paid?
Commissions are calculated weekly. You receive payment — your product revenue minus the 20% commission — after customer delivery confirmation is pro...
Who handles taxes?
Common Goods collects applicable sales tax from customers at checkout and remits it to you as the merchant of record for your goods. Tax calculations are handle...