Vendor Knowledge Base
Welcome! Start with this video walkthrough to learn how to connect your store to the Common Goods platform
Platform-Specific Sync Timestamps
Shopify 1:00
WooCommerce 3:00
Etsy 4:00
All platforms 5:00 - 10:00
A Note on One-Way Sync
Common Goods will NEVER change information on your live store. Information is only transferred in one direction: FROM your store TO Common Goods.
Linking to your Product Pages (Recommended)
The first phase of Common Goods directs customers to check out on YOUR website. No transactions take place on our site. Adding the product page URLs to each listing will improve conversion rates (via csv upload) as they take right to the product page to immediately add the item to cart without re-searching for it.
Large Catalogues and One-Of-A-Kind Inventories
If you have a large inventory set and/or fast moving one-of-a-kind items that make it too cumbersome to add each individual product URL, you can skip this step. Any product that is left with a blank URL will automatically link to your homepage instead.
Additional Product Information (Optional)
This optional field is for those products that require more information not included in the description. It could include sizing information, material content, safety notes, country of origin, etc.
Future Plans
Phase 2 of our platform will introduce the option to let customers checkout on Common Goods and eliminate the need for product URLs for those stores who opt-in. Estimated for July of 2025.
French Subtitled Version - Bienvenue!
Technical help articles
How do I sync my store to Common Goods?
WooCommerce vendor store connect
Guide to connect vendor's WooCommerce store.
1. Open Common Goods Application
- Access Common Goods by visiting the Common Goods Vendor Portal.
- Log in with the credentials provided to you by email
2. Move to Vendor Inventory Sync Tab
Once logged in, go to the Vendor Inventory Sync tab.
3. Connect to the WooCommerce Store
- Look for the WooCommerce icon and connect button.
- Click on "Connect" and enter the WooCommerce store domain. For example, if your store name is "vendorsync," your domain would be https://vendorsync.com/.
4. Login to Your WooCommerce Store
Go to WooCommerce settings after logging in.
5. Generate Consumer Key and Consumer Secret
- Navigate to Advanced → REST API → Add Key.
- Generate a consumer key and consumer secret with permissions set to Read/Write.
- Remember to copy and securely store these keys as they are crucial for Vendor Sync.
5. Enter Consumer Key and Consumer Secret
- Enter the previously generated Consumer Key and Consumer Secret.
- Click "Submit".
That's it!
Next, follow the instructions in the above video to add two custom properties to sync for each product:
1. Product URL
2. Additional Information
Note: After a successful connection, ensure you do not disable the webhooks to avoid sync issues. Check the webhook status to confirm it is active.
That's it! You're now set up to sync your WooCommerce store with Shipturtle. If you encounter any issues during setup or syncing, feel free to reach out to our support team for assistance.
Product Requirements for Vendor WooCommerce Store Sync
- The product should be either a “simple” or “variable” product.
- The product must be published (status) on the vendor's WooCommerce store.
- There can be no more than 3 options/attributes per product, as Shopify only allows up to 3 options for creating variants.
- The number of variants/variations cannot exceed 100, as Shopify (our host) permits only up to 100 variants.
- The product should not be “downloadable”, “digital”, or “virtual”.
- The product must be “purchasable” (i.e., it should have quantity and price).
Note: In the "Connected Vendor Stores" tab for any vendor's product, if you see "Not Managed" under the quantity field, it indicates that the vendor has disabled the "Track Stock Quantity" option for that product in their Woocommerce store.
Shopify vendor store connect
Guide to connect vendor's Shopify store.
Steps:
1. Login to Your Vendor Account
Use your provided credentials (from your welcome email) to log in to the Common Goods Portal.
2. Navigate to Vendor Inventory Sync
Once logged in, go to the Vendor Inventory Sync tab.
3. Connect to Shopify
Click on the "Shopify Connect" button.
4. Enter Shopify Store Domain
- If you're unsure of your domain, navigate to your Shopify store settings → store details.
- Find your store name and append ".myshopify.com" to it.
- For example, if your store name is "new-vendor-auth-flow-test", your domain would be "new-vendor-auth-flow-test.myshopify.com".
5. Redirect to Install Application - Vendor Store Sync
- After entering your domain, you'll be redirected to install the "Vendor Store Sync" application.
- Make sure you have permission to install the app on the store you're connecting to.
6. Install the Application
Follow the prompts to install the application on your Shopify store. (Note: this app if free and will never push updates to your store. It syncs in only one direction - from your store to Common Goods)
7. Return to Common Goods dashboard:
Once the installation is complete, you'll be redirected back to your Common Goods account in the Vendor Inventory Sync tab.
Next, follow the instructions in the above video to add two custom properties to sync for each product:
1. Product URL
2. Additional Information
That's it! You're now set up to sync your vendor store with Common Goods. If you encounter any issues during setup, feel free to reach out to our support team for assistance.
Note: In the "Connected Vendor Stores" tab for any vendor's product, if you see "Not Managed" under the quantity field, it indicates that the vendor has disabled the "Track Quantity" option for that product in their Shopify store.
Etsy vendor store connect
Guide to connect vendor's Shopify store.
Steps:
1. Login to Your Vendor Account
Use your provided credentials (from your welcome email) to log in to the Common Goods Portal.
2. Navigate to Vendor Inventory Sync
Once logged in, go to the Vendor Inventory Sync tab.
3. Login to your Etsy store
When prompted, log in to your Etsy account
4. Grant access when prompted
Once that’s done, your Etsy inventory will start syncing with Common Goods.
Next, follow the instructions in the above video to add two custom properties to sync for each product:
1. Product URL
2. Additional Information
Squarespace vendor store connect
Guide to connect vendor's Shopify store.
Steps:
1. Login to Your Vendor Account
Use your provided credentials (from your welcome email) to log in to the Common Goods Portal.
2. Navigate to Vendor Inventory Sync
Once logged in, go to the Vendor Inventory Sync tab. Click Squarespace
3. Login to your Squarespace store
When prompted, log in to your Squarespace store.
4. Grant access when prompted
Once that’s done, your Etsy inventory will start syncing with Common Goods.